School-Based Program Coordinator (Philadelphia, PA) @ Big Brothers Big Sisters IR


Big Brothers Big Sisters Independence Region

Position:   School-Based Program Coordinator (full-time, salary)

Location: Philadelphia, PA



JOIN A FORWARD-THINKING ORGANIZATION THAT HAS BEEN PROVEN TO MAKE A POSITIVE IMPACT ON CHILDREN’S LIVES. Big Brothers Big Sisters Independence Region (BBBS IR) is proud to have achieved a 4-star rating by Charity Navigator, their highest level of distinction. BBBS IR is the second largest BBBS agency in the nation. Our mission is to provide children facing adversity with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better, forever. Our vision is that all children achieve success in life.



BBBS IR seeks a full-time School Based Program Coordinator for match support. Some evening/weekend work may be required, with the majority of time spent during traditional work hours. This position supports "Big" and "Little" matches, through the coordination of programs located at schools and corporate partner locations.



  1. Provide interviewing and match support at school and corporate site-based locations to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.
  2. Build relationships with partner corporations and schools through coordination with teachers, principals, counselors and corporate liaisons. With the assistance of these individuals, enroll children and volunteers with proper paperwork and conduct volunteer and client assessments/updates as indicated.   Act as liaison with site-based contacts to ensure effective implementation of program and coordination of all site-specific needs.
  3. Meet or exceed goals in the following areas: clients interviewed, number of matches made, match support compliance, match closure rate, frequency of match closures, average match length, volunteer rematch rate, and customer satisfaction.
  4. Effectively utilize on-line database system for recording and reviewing all child/mentor match details.
  5. Provide friendly, approachable customer service and represent the Agency and our mission in a professional and positive manner.



Academic/Equivalent Requirements: Must have a bachelor’s degree, with 1 to 2+ years prior, relatable experience preferred.

Professional: Experience working with adult populations, youth service organizations, and with socio-economically diverse populations is preferred. Must have dependable, daily access to a car, valid driver's license, and meet state-required automobile insurance minimums.

Personal Attributes: Must be a self-starter with strong organizational, communication and customer service skills; have the ability to interact with and relate well to others, and possess the ability to work independently. Must be flexible; have a positive, can-do attitude; and have a strong desire to work in an industry that focuses on helping others.


BBBS IR provides a Total Rewards Package to full-time employees: vacation time, personal days, sick time, paid holidays, medical/dental/prescription/vision insurance and an Employee Assistance Program, 403b retirement plan, agency-paid life and AD&D insurance, Flexible Spending Account options, paid lunch break, and other Agency provided perks and benefits.  Please note that certain conditions and eligibility requirements apply.


Cover letters and resumes can be submitted online at: h Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls please.


BBBS IR promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBS IR does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status or any other legally protected factor.


This job is open at the following location:

Philadelphia, PA- - Philadelphia, Pennsylvania


$32,000 - $34,000