Customer Relations Specialist (Part-Time, Temporary, Non-Exempt) @ Big Brothers Big Sisters IR


Although we do not have any current openings for this position, we welcome applications for future openings, which are typically filled in Spring. 


Big Brothers Big Sisters Independence Region

Position: Customer Relations Specialist (part-time, temporary, non-exempt)

Location: Exton, PA or Philadelphia, PA


JOIN A FORWARD-THINKING ORGANIZATION THAT HAS BEEN PROVEN TO MAKE A POSITIVE IMPACT ON CHILDREN’S LIVES. Big Brothers Big Sisters Independence Region (BBBS IR) is proud to have achieved a 4-star rating by Charity Navigator, their highest level of distinction. BBBS IR is the second largest BBBS agency in the nation. Our mission is to provide children facing adversity with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better, forever. Our vision is that all children achieve success in life.




BBBS IR seeks a part-time, temporary Customer Relations Specialist at a rate of $13/hour. This position requires 20 hours of work per week, during 9-5 business hours, through November 2017 and can be based out of our Center City Philadelphia or Exton offices. This position assists with volunteer reference checks during peak enrollment periods.



  1. Conduct volunteer references by phone and e-mail and thoroughly document references in our agency management system.
  2. Other responsibilities as assigned by supervisor.



Academic: Minimum – must have a Bachelor's degree.

Professional: Experience working with child and adult populations, as well as specific assessment, intake or interview experience preferred. Strong organizational skills required; ability to work independently; and a working knowledge of Microsoft Office software packages including Word, Outlook, and Excel.

Personal Attributes: Must have a passion for our mission; be dedicated; demonstrate an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people. Candidate should have a customer/client focus, be results and outcome oriented, approachable and highly organized.




Cover letters and resumes can be submitted online. Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls please.

BBBS IR promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBS IR does not discriminate on the basis of race, color, sex, sexual orientation, religion, national or ethnic origin, age, disability, veteran status or any other legally protected factor.




This job is open at the following location:

Philadelphia or Exton, PA- - Exton, Pennsylvania