LGBTQ+ Program Coordinator @ Big Brothers Big Sisters IR


Big Brothers Big Sisters Independence

Position: LGBTQ+ Program Coordinator (Full-Time, Non-Exempt)

Location: Center City, Philadelphia and Southeastern Pennsylvania


JOIN A FORWARD-THINKING ORGANIZATION THAT HAS BEEN PROVEN TO MAKE A POSITIVE IMPACT ON CHILDREN’S LIVES. Big Brothers Big Sisters Independence (BBBSI) is one of the largest BBBS Agencies in the nation. Our mission is to provide children facing adversity with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better, forever. We know that LGBTQ+ youth face additional and unique challenges in their development. In 2018, BBBSI started a program to support these queer and questioning youth specifically. Our LGBTQ+ Program works with school communities to provide accessible, safe, and caring LGBTQ+ volunteers to support our youth in achieving their full potential. BBBSI seeks a full-time LGBTQ+ Program Coordinator to support this endeavor. Some evening/weekend work is required, as is travel throughout the local BBBS service area, with the majority of time spent during 9-5 work hours.


Community Engagement

  • Participate, support, and occasionally lead community events to help recruit LGBTQ+ Volunteers.
  • Participation in community events that advocate for LGBTQ+ youth.

Volunteer Screening and Enrollment

  • Screen, interview, and enroll LGBTQ+ volunteers ensuring safe, responsible, and reliable persons participate in BBBSI programming.

Partnership and Program Development

  • Build relationships with partners such as community centers, nonprofits, corporations, and schools in order to grow and sustain LGBTQ+ programming.
  • Oversee and manage LGBTQ+ volunteers to support local Gender and Sexuality Alliances (aka gay-straight alliances) as safe spaces for LGBTQ+ youth and allies. Act as liaison with site-based contacts to ensure effective implementation of program and coordination of all site-specific needs.
  • Develop programming for the GSA meetings.


Child Safety and Match Support (Case Management)

  • Provide case management “Match Support” to youth, volunteers and school liaisons to ensure child safety, positive impacts for youth, constructive and satisfying relationships between youth and volunteers, and a strong sense of affiliation with BBBSI on the part of volunteers.
  • Meet or exceed goals including, but not limited to the following areas: site visits, match support, recruiting, interviewing, and training LGBTQ+ volunteers.
  • Effectively utilize database system for recording and reviewing all child/mentor relationship details.
  • Provide friendly, approachable customer service and represent the Agency and our mission in a professional and positive manner.



Academic/Equivalent Requirements: Bachelor’s degree, with 1 to 2+ years prior, relatable experience strongly preferred. If candidate has high school diploma or associate’s degree, 4-8 years of direct services experience is required.

Professional: Knowledge of and/or experience in human services field a plus. This position will require reimbursable travel to assigned schools in part of our 7-county region. Must have daily, dependable access to a car, valid driver's license, and meet state-required automobile insurance minimums


BBBS IR currently provides a Total Rewards Package to full-time employees: 15 vacation days, 4 personal days, 12 sick days, 9 paid holidays (per full calendar year); medical/dental/prescription/vision insurance (costs apply) and an Employee Assistance Program, 403b retirement plan, agency-paid life and AD&D insurance, Flexible Spending Account options, paid lunch break, and other Agency provided perks and benefits.  Please note that certain conditions and eligibility requirements apply.


Please submit cover letter and resume online. Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls please.

BBBS Independence promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBS Independence does not discriminate on the basis of race, color, creed, national origin, age, ancestry, sex, pregnancy, marital or domestic partnership or civil union status, gender identity or expression, disability, military service, affectional or sexual orientation, atypical cellular or blood traits, genetic information, or any other characteristic protected by law.


This job is open at the following location:

Philadelphia, PA- - Philadelphia, Pennsylvania


32,000 - 34,000